FREQUENTLY ASKED QUESTIONS
YOU HAVE QUESTIONS, WE HAVE ANSWERS.
Credit can be a tricky subject, and while we do our best, we can only answer so many questions on one page. If you can't find what you're looking for, feel free to contact us.
What is credit?
Credit is when you receive money, a good or a service, and you agree to pay for it in the future—usually with added interest. Nowadays, we use credit to buy lots of things, from houses and cars to groceries and clothing.
If you use it responsibly, credit can be a useful tool. But if you don’t, you’ll have to face some negative consequences that will make your life harder.
What is a credit score?
Your credit score is a 3-digit number on a scale of 300 to 850 that suggests how creditworthy you are—meaning, how good you are with credit and how much you can be trusted to pay back what you borrow. Potential lenders will use this number to decide what kinds of credit cards and loans to offer you. Generally, the higher the score, the better the offers.
There are a few different types of scores, but the two best-known are your FICO Score and your VantageScore. They’re calculated based on the information that shows up on your credit report.
What is a "good" credit score?
Generally speaking, there are five tiers of credit score. A good credit score is anything above 670.
What is a "bad" credit score?
Anything below 670 is considered poor or only fair credit.
What actions hurt my credit score?
Your credit can be brought down a lot faster than it can be brought up, so it might help to review these things that can hurt your credit:
- Not paying bills on time
- Filing for bankruptcy or foreclosure
- Applying for too many credit accounts
- Carrying high balances on your credit cards
- Ignoring questionable negative items on your report
How can I improve my credit?
There are five main contributors to your credit score–payment history, amount of debt, length of credit history, credit mix and new credit. Managing your credit wisely by paying your bills on time, paying debt down and maintaining your current accounts could improve your score.
Beyond these five factors, your credit could contain negative items that are unfair or inaccurate, which can stay on your reports for up to seven to ten years. If you don't want to wait that long, you can try repairing your credit. Learn more about building credit online, or contact us directly to get signed up today.
Why do I have more than one credit score?
We often refer to credit scores as a single number, but that’s not actually the case. Each of the three credit bureaus gives you a customized credit score based on the information on your credit report, and you have a FICO® Score as well.
How high can my score go? How low?
Credit scores range from 300 – 850.
What are the three Credit Bureaus?
The three main credit bureaus are Equifax, Experian and TransUnion. When lenders want to see your credit report, they will request it from one or more of these reporting agencies.
Your report and score can differ from bureau to bureau because they don’t always have the same information, so we recommend you check each report separately to confirm that everything is on the up-and-up.
What is a Credit Bureau?
Essentially, a credit bureau is a company that tracks your ability to pay. They collect information relating to your financial habits, then make this information available to lending institutions and credit card companies. There are three credit bureaus–Equifax, TransUnion and Experian.
How do I know what my credit score is?
There are plenty of services that will provide you with your credit score for a small fee, we’ll do it for free. Just contact us today to get started.
Are credit scores and credit reports the same thing?
No, your credit score is just one piece of your credit report. Your credit report also includes identifying information, trade lines, credit history, credit inquiries, public records, collections and other late payment information.
What impacts my credit score?
There are five main factors to your credit score–payment history, credit usage, credit age, credit mix and recent credit. Your payment history is the biggest contributor on the list, and can be directly affected by credit repair.
What's on my credit report?
Your credit report contains things like your identifying information, trade lines, credit limits, account names, credit history, credit inquiries, public records, collections, late payment information, and of course, and your credit score.
Do employers look at my credit score? Could it cost me my job?
Short answer? Maybe. Employers are allowed by federal law to see a modified version of your credit report for purposes of hiring and promotion, meaning it could cost you a job or promotion.
What age should my credit be?
How long you've had access to credit can affect your credit score, but there's no specific amount of time required. Generally, the longer you've had a trade line, the better.
What score do I need to get a house?
There are many factors that go into being approved for a mortgage, but you'll need at least a score of 620 to be approved for a traditional home loan.
What score do I need to get a car?
The minimum accepted score for a car loan will depend on the amount of money being requested, but some lenders will approve scores as low as 500–assuming you don't mind paying extra money in interest.
What score do I need to get a loan?
While that depends on the amount you're asking for, you can get a personal loan with a score as low 500–assuming you don't mind paying extra money in interest.
Who has access to my credit report?
Your credit report is generally only looked at by those who are considering loaning you money, like a bank, car dealership or credit card issuer.
What is a FICO® Score?
Your FICO® Score is a three-digit number determined by the information on your credit report. While FICO® doesn't collect the data themselves, it's their algorithm that determines your score. Considering their score is used in 90% of all lending decisions, it's very helpful to know where you stand.
How do I get my free credit report?
The credit bureaus have to provide you with a free credit report every 12 months–it's the law. You can claim this free credit report from http://www.annualcreditreport.com/, or by calling 1-877-322-8228. You will need to provide your name, address, Social Security number and date of birth to verify your identity.
Will paying my bills restore my credit?
You might think so, but unfortunately it does not. When you pay an old debt, the negative credit item doesn’t disappear, but is typically listed as a paid delinquency, charge-off or collection. If your goal is to repair your credit, just paying off your debts won’t get you there.
What is credit repair?
Credit repair is the process of addressing any questionable negative items that could be hurting your credit profile. If the bureaus and your creditors can’t verify these items are fair and accurate, they are required to remove them. Contact us today to get started.
Can bad credit be corrected or deleted?
The law entitles you to an accurate, fair and substantiated credit profile. If something on your credit isn’t right, you can correct or repair it with the credit bureaus and your creditors.
Can my credit be repaired?
Unfortunately, we can’t guarantee anything. But we can promise to help you work to address any unfair or inaccurate negative items hurting your credit profile.
How long does credit repair take?
Honestly, we can’t say. There’s no way to predict in advance how long it will take to repair your credit, as every credit situation is different. That being said, past members have seen an average increase of 40 points in just four months*, and have typically stayed with us for six months.
*Your results will vary and are not guaranteed.
Is credit repair expensive?
Familia Credit Solutions offers several service levels to match your particular needs. Some of these are even free. You can contact us at anytime to see which service is right for you.
Can I repair my credit on my own?
Yes. You just need to contact the bureaus and your creditors to address any errors on your credit. That being said, this process is time consuming and confusing. Working with a reputable credit repair company like Familia Credit Solutions can help you remove these items from your reports quickly and efficiently. Contact us today to get started.
What if I can't afford credit repair?
Think of credit repair like an investment. A little effort today could save you thousands of dollars (and a headache) tomorrow. We offer a variety of service levels to support every budget. Contact us today and we’ll help you find the right service for your unique circumstance.
Is credit repair legal?
Of course. You have a right to a fair, accurate and substantiated credit profile. Credit repair is simply one of the ways to help you get there.
What are removals?
The credit bureaus and your creditors are required by law to remove any negative items on your report that they can’t prove are accurate, fair and substantiated. When these items are deleted from your payment history, we call that a removal.
What can be removed from my credit report?
Anything inaccurate, unfair or unverified can be challenged with the bureaus and your creditors. This includes collections, late payments, charge-offs, liens, bankruptcies, repossessions and more.
What is a negative item?
Anything in your credit history that could lower your score is a negative item. Things like collections, late payments, charge-offs, liens, bankruptcies, repossessions and more. Especially if these negative items came as a result of identity theft, divorce, medical debt, student debt or military leave, you may be able to remove them through credit repair.
Do negative items stay on my credit report forever?
No, but it might feel like it. Most negative items will fall off of your report after seven years, though it could take as long as 10. If you’d rather not wait that long, credit repair is a great alternative.
Can deleted items appear on my credit report again?
Yes, your creditors may report an item again, even after it’s been removed or deleted. That’s why it’s important to contact both the credit bureaus and your creditors. This will increase the likelihood that inaccurate or unfair negative items will not reappear on your credit.
How much does a negative item affect my score?
Can divorce hurt my credit score?
Indirectly, yes. While filing for divorce won’t hurt your score, some of the symptoms of divorce could create credit problems. For example, many people miss a payment on their credit during the frenzy of divorce. Or in the aftermath, it may be unclear who is responsible to pay a debt, and payments may be missed. These missed or late payments could adversely impact your score.
Can identity theft hurt my credit score?
Yes. When someone uses your name to obtain credit, that trade line, and any missed payments or collections associated with it, will show up on your credit reports. Even after you’ve recovered your identity, these issues could still be lurking on your credit report. Credit repair is essential to true identity theft restoration.
Can medical debt hurt my credit score?
Yes, past-due medical bills can affect your credit. The good news is, there are laws to protect against certain practices in medical debt reporting. If your credit is being negatively affected by medical bills, credit repair may be a solution for you.
Can student loans hurt my credit score?
Yes, but they can also help your credit. Paying your student loans back on time will benefit your score. Alternatively, missing these payments can cause some significant damage to your credit profile. If that sounds like you, or if you’ve missed other payments as a result of your student loans, it may be time to look into credit repair.
What laws protect my credit?
While there are many laws that apply to your credit, the Credit Repair Organizations Act (CROA) and Fair Credit Reporting Act (FCRA) are the two laws we utilize the most.
When should I start repairing my credit?
Our average client uses our services for six months, so the sooner the better. Especially if you have plans to buy a home or car soon, getting started today can save you a big headache tomorrow.
Can I stop paying my bills?
No. Even after a questionable negative item is removed from your credit, the actual debt is still owed (assuming it was valid to begin with). If you don’t pay the debt, the creditor or collection agency may re-report the listing. Removing a negative item without addressing the debt is only a temporary solution. In fact, if you feel a negative credit listing is 100% accurate, timely and verifiable, we recommend you don’t dispute it.
What should I do about a collection?
Unless the collection is being falsely attributed to you, pay it. The collection is likely already hurting your credit score, and leaving it unpaid will only make the damage worse.
If the debt is one that you do not owe, our service levels offer debt validation procedures that can help you get the collection removed from your credit profile.
Does Familia Credit Solutions offer a service guarantee?
Sadly, we do not. Credit repair just isn’t something that can be guaranteed. What we can guarantee, however, is that we will do everything in our power to help you achieve the credit score you deserve. Contact us today to get started!
How much does credit repair cost?
We offer different products and services to match every budget.
How do I cancel service if I no longer need it?
If we aren’t meeting your expectations or you no longer need our service, you can cancel at any time. Just remember, credit repair isn’t going to happen overnight. Contact us directly to proceed woth cancellation.
How do I know my credit is repaired?
After you’ve reached your credit goals, or when you’re confident your credit report is fair, accurate and substantiated, that may mean you no longer need credit repair. If you no longer need credit repair, you can contact us to cancel your service at any time.
Is Familia Credit Solutions legitimate?
Of course! Our team has over 15 years of experience in credit and finance. We've been able to help thousands of people over the past tear grab their financial freedom back by using proven methods to remove inaccurate, unverifiable, and untimely items from their credit report. Contact us today to get started!
How do I view my account progress and credit score?
As we are working with your creditors and the credit bureaus, we’ll notify you of updates to your credit profile via email. When you have items removed or improved, you will see them first on your credit report, which is updated regularly online. To access your account online, use the login information you created during the signup process. If you’re having any problems logging in, or just need additional assistance, feel free to contact us.
Is credit repair a scam?
For the most part, no. That being said, be wary of any company that provides guarantees of results, or charges you up-front for credit repair services. Not only is that illegal, it is a red flag that something suspicious may be going on.
Does your service really work?
Yes, we help thousands of people each year repair their credit.
What happens if I don't pay?
We’ll stop your service. We won’t delete your account, but unfortunately, we can’t provide our services for free. If you can’t afford your current service level, we are more than happy to work with you to provide a different product more suited to your needs and budget.